Direct Bookings

Overview

Use the Create Reservation flow to add a booking directly in Hububb for a guest who books via phone, email, or walk-in — bypassing OTAs. The system checks availability, applies the correct rate plan, and lets you complete the process by either generating a payment link for the guest or marking the booking as already paid.

Who Can Use This

• Operations and Admin users with full access

• Operation users with the “create-reservation” permission

Landlords do not have access to this feature by default.

How to Access

• In the Admin Dashboard

• From the Multi Calendar: click Create Reservation in the header

• From the Reservations section: click Create Reservation

Steps

1

Select Property

Only active properties are shown. Selecting one loads its units and rate plans.

2

Enter Guest Information

First name and last name are required. Email and phone are optional.

3

Set Dates and Occupancy

Select check-in and check-out dates (check-in must be before check-out). Enter adults (minimum 1) and children (minimum 0).

4

Choose Unit and Rate Plan

Pick the unit or room and the associated rate plan.

5

Calculate Price

Click “Calculate Price” to fetch nightly availability, minimum stay, currency, and totals. You must calculate the price before creating the reservation.

6

Review Price Breakdown

A table shows each date with:

• Daily availability (warnings if any day is unavailable)

• Minimum stay rules

• Price and currency

If the stay is shorter than the minimum stay for the check-in date, a warning appears.

7

Choose Payment Option

• Generate Payment Link – creates a PENDING reservation and provides a link for the guest.

• Mark as Paid – creates a CONFIRMED reservation without generating a link.

8

Add Notes (optional)

Free-text field for internal notes or special requests.

9

Create Reservation

Click “Create Reservation” to finalize. A confirmation screen shows guest details, dates, reference number, and booking status.

Validation Rules

• Price must be calculated before creation

• Every day in the range must have availability greater than zero

• Check-out must be after check-in

• Minimum stay warnings appear when the selection violates policy

After Creation

The confirmation screen displays:

• Guest name and stay details

• Reference number

• Booking status (Pending or Confirmed)

• Payment link if applicable

The new booking appears instantly in the Multi Calendar and Reservations list.

Troubleshooting

• The Create Reservation button is missing → your role lacks permission

• Price calculation fails → check property, unit, rate plan, and date range

• Creation fails → ensure availability > 0 and all required fields are filled

QA Testing Checklist

Visibility & Permissions

• The Create Reservation button is visible to Operations/Admin users with permission

• The button is hidden for Landlords

• Access is blocked without the correct permission

Form Validation

• Only active properties appear in the list

• Required fields (first name, last name) are enforced

• Check-out must be after check-in

• Adults defaults to 1, children to 0

• Selecting a property loads the correct units and rate plans

Price Calculation

• Price must be calculated before creation is enabled

• Breakdown shows correct daily prices, min stay, and availability

• A warning appears if the stay is shorter than min stay

• Zero availability days prevent creation

• Currency matches the property setting

Payment Options

• “Generate Payment Link” creates a Pending booking and shows a copyable link

• “Mark as Paid” creates a Confirmed booking

• Booking status updates correctly on the Multi Calendar

Confirmation & Sync

• Confirmation screen shows correct guest, dates, and reference number

• The new booking appears immediately on the Multi Calendar

• Reservation details and popover data match

Error Handling

• Missing fields show inline validation

• API or network failures show a clear toast message

• Failed creation leaves the form open without partial data

Data Consistency

• Multi Calendar refreshes automatically after creation

• All booking data stays consistent between the drawer, popover, and calendar view